(Hospital to Raleigh, NC) ….. Thoroughly Knowledgeable of my Condition

Your organization made a large difference in my ability to travel home, please convey my thanks to RN Eric for his care and attention.

I recently spent 20 days in the hospital after some combined illnesses. The doctor released me to go home to Raleigh NC with a nurse escort. Eric arrived at the hospital early on my day of departure and happened upon me and my wife Lois as we were taking a walk on the hospital floor. He was astute in that he recognized us when I used my wife’s name, Lois! He spent the day talking to my nurses, examining my records, ensuring my meds were correct and available. He observed the removal of my PICC line and the installation of a line on my wrist. He became thoroughly knowledgeable of my condition. We left the hospital to go to the airport and immediately had a problem; the cab did not show up. Eric made the proper calls and we were on our way only 15 minutes behind. After having three weeks of continued strain, my wife just could not have dealt with this very easily. Eric assisted me in boarding, checked the oxygen, determined where the emergency equipment was, checked my vitals and gave me the proper meds. The flight was uneventful. Eric was attentive, checking my vitals and assisting me to the rest room several times. This was a task in itself as I am large and was somewhat unsteady. Eric made a large difference in my ability to travel home, please convey my thanks to Eric for his care and attention.